Terms of Service

Privacy Policy

1. Data We May Collect

   We may collect and process the following data about you:

   1. Personal data, including your name, e-mail address, password, and data about your usage of the Product, for example, when you last accessed your account, what courses you have taken and browsing statistics.
   2. Any discussions you create or get involved with.
   3. We do not collect, process, or or credit or debit card data, this is handled by PayPal and Stripe.

2. Confidentiality and Security

   We do not provide your personal data to any third party. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal data, you can contact us at info@ironpalmproductions.com.

3. Members access to your data

   By default, when registering on our website, you first and last name will be listed in our users directory list which is viewable by other registered Members of the website. If you do not wish your name to be listed in this directory, please log in immediately and amend it at the Profile page.

4. Activity Updates and Groups

   By posting an Activity Update in the Members Homepage , any updates to you Profile (including photos, social media handles and biog, these details will be made viewable to other Members of the website. By default, you will not be registered to any Groups , but by clicking 'Join Group', your profile details will be viewable by other Members of the Group.

   By default, when registering on our website, you first and last name will be listed in our users directory list which is viewable by other registered Members of the website. If you do not wish your name to be listed in this directory, please log in immediately and amend it at the Profile page or e-mail us info@ironpalmproductions.com to remove it.

5. Where We Store Your Personal Data

   All data you provide to us through the Product is stored on our secure servers located in the United Kingdom. Any payment transactions will be encrypted using SSL technology; all payment data is stored with our payment processor and is never stored on our personal servers. Where you have a password which enables you to access certain parts of the Product, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, and suggest that your change your password frequently.

   Unfortunately, the transmission of data via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Product; any transmission is at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorised access.

6. Your Data Rights

   The European Union’s General Data Protection Regulation (“GDPR”) give certain rights to applicable individuals in relation to their personal data. Accordingly, we have implemented transparency and access controls to help such users exercise those rights. As required under applicable law, the rights afforded to you are:

   1. A right of access: you have the right to obtain:
      1. confirmation as to whether personal data concerning you is processed or not, and, if processed, to obtain
      2. access to such data and a copy thereof, accessible via the ‘My Data’ section of your Account Settings in the Product.
   2. A right to rectification: you have the right to obtain the rectification of any inaccurate personal data concerning you. Rectification is possible via your Account Settings.
   3. A right to erasure: in some cases, you have the right to obtain the erasure of personal data concerning you. You can delete your account, and its associated data, via your Account Settings. After request, we will anonymise your data such that it can not be used to identify you as an individual. However, this is not an absolute right and Iron Palm Productions may have legal or legitimate grounds for keeping such data.
   4. A right to restriction of processing: in some cases, you have the right to obtain restriction of the processing of your personal data.
   5. A right to data portability: you have the right to receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format.
   6. A right to object to processing: you have the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you when such processing is based on the legitimate interest of Iron Palm Productions. We may, however, invoke compelling legitimate grounds for continued processing.
   7. A right to report a complaint with the competent supervisory authority: you have the right to contact the supervisory authority to complain about our personal data protection practices.
   8. A right to give instructions concerning the use of your data after your death: as required by applicable law, you may have the right to give us instructions concerning the use of your personal data after your death.

   To exercise one or more of these rights, you can email info@ironpalmproductions.com.

   You may access your personal data to modify or update at any time via your account settings, or by emailing info@ironpalmproductions.com.

   We will respond to your request in a reasonable timeframe in accordance with applicable law.

7. Uses Made Of The Data

   We use information held about you in the following ways, to:

   1. provide you with the Product;
   2. answer your questions or requests for information or handle your complaints;
   3. ensure that content provided by the Product is presented in the most effective manner for you and for your computer or other device;
   4. provide you with electronic communications, such as email, to the extent that you have provided consent to receive such communications under applicable law;
   5. carry out our obligations arising from any agreements entered into between you and us;
   6. allow you to participate in interactive features of the Product, when you choose to do so;
   7. notify you about updates or changes to Product features and content; and
   8. understand your broad, non-specific geographic location to help us identify groups of users by general geographic market.

8. Legal Bases of Personal Data Processing

   In accordance with GDPR, we provide the following information regarding its Article 6 legal bases for personal data processing:

   1. The performance of the contract (our Terms & Conditions) between you and us for the data processing relating to your use of our Product;
   2. Our legitimate business interest, more specifically, in:
      1. collecting data regarding your general usage activities for the purpose of improving our user experience;
      2. requesting that you partake in Product surveys in order to better understand your needs and expectations;
      3. providing you with customer service communications regarding your account, or any other matters directed to customer service staff, in order to have clear and easy communication with you and to respond to all your requests;
      4. collecting data related to unplanned downtime or errors in the Product; and
      5. complying with our legal obligations, such as maintaining accurate financial records.

9. Disclosure of your Data

   We may disclose your personal data to third parties as follows:

   1. If our service providers (like hosting, maintenance, market analytics, and payment service providers) require this data to provide services to us. We require each of our service providers to agree to maintain the confidentiality and security of your personal data.
   2. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
   3. If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
   4. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation such as to comply with a summons, or similar legal process, or in order to enforce or apply our agreements with you; or to protect the rights, property, or safety of Iron Palm Productions, our customers, or others. This includes exchanging data with other companies and organisations for the purposes of fraud protection and credit risk reduction.

10. Data Retention

    The retention periods applied by Iron Palm Productions comply with applicable legislation in effect on the date hereof, namely, for data:

    1. relating to your account: such data will not be retained beyond your request that your account be deleted;
    2. collected based on your consent to receive our electronic communications: we will use such data until you delete your account, withdraw consent, or applicable law requires that such data is no longer used;
    3. collected in the context of requests/queries: such data will be kept for the period necessary to process and reply to such requests or queries; and
    4. stored as session cookies, kept for a period of 12 months.

    Other data will be kept as long as necessary for the purposes pursued and in compliance with our legal obligations, including the applicable statute of limitations.

11. Withdrawal of Consent for Processing Activities

    To the extent that you have provided appropriate consent under applicable law to certain processing activities, such consent can be withdrawn at any time by emailing info@ironpalmproductions.com.

12. Links to Third Party Sites

    The Product may, on occasion, contain links to other websites. If you follow a link to any of these external websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these websites or their policies. Please check these policies before you submit any personal data to these external websites.

13. Social Media Widgets

    Our Product includes social media features, such as the Facebook Like button, and widgets, such as the “Share This” button. These features may collect your Internet Protocol address, which page you are visiting on our Product, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our Product. Your interactions with these features are governed by the privacy statement of the company providing it.

14. Data Posted in Discussions

    Members have the ability to post content to one or more discussions. All such members may request and obtain removal of such posted content by contacting us at info@ironpalmproductions.com and specifically identifying the content to be removed. Please be advised that any such removal does not ensure complete or comprehensive removal of all traces of the content posted.

15. Changes To Our Privacy Policy

    We may update this Privacy Policy to reflect changes to our data practices. If we make any material changes we will notify you by in-Product message, email (sent to the e-mail address specified in your account) or by means of a notice in the Product prior to the change becoming effective. We encourage you to periodically review this page for the latest data on our privacy practices.

16. Contact The Appropriate Authorities

    Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Questions, comments, and requests regarding this Privacy Policy are welcomed and should be addressed to info@ironpalmproductions.com.

17. Transmission to Other Countries

    The service providers or other third parties listed above to whom we may disclose your personal data may be domiciled abroad. In such case, we require them to take, in accordance with applicable legislation, all organisational and technical measures that permit ensuring an adequate level of protection of your personal data, such the use of Standard Contractual Clauses approved by the European Commission.

    We are responsible for the processing of personal data received, and subsequent transfers to a third party acting as an agent on its behalf.