Iron Palm Productions (“Iron Palm Productions,” “us,” “we,” or “our”) is committed to protecting and respecting your
privacy in connection with your use of our website, ironpalmproductions.com (the “Website”), and other products,
services, and features thereof (the Website, and such other products, services, and features are collectively
referred to herein as the “Product”, which may be updated from time-to-time at our sole discretion).
any personal data we collect from you, or that you provide to us, in connection with the Product will be
processed by us.
Please read the following carefully to understand our practices regarding your personal data, and how we will
collect, use, and disclose your personal data.
We don’t sell your data.
When you register on the site, you submit your name, email address, username and password; and if purchasing a product: your billing address, shipping address (if different from billing address) and telephone number.
We will use the addresses and phone number you supply for the purpose of shipping physical products to you that you have ordered. Our couriers usually request a phone number for the recipient which we will provide them unlss you request otherwise by e-mailing firstname.lastname@example.org. We may, if other options are exhausted, contact you via telephone to discuss issues related to your order.
We will only add you to our newsletter distribution list if you tick the 'Subscribe to our newsletter' checkbox on the checkout page. You can unsubscribe from the newsletter distribution list by clicking on the 'unsubscribe' link in the footer of the newsletter e-mails or by e-mailing us at email@example.com
By registering on the site, you agree to receive the following notification e-mail notifications:
A member mentions you in an update using your @username
A member replies to an update or comment you've posted.
A member sends you a new message
You can de-activate these e-mails at any time by visiting the Login & E-mails page (only accessible after signing in) or e-mailing us at firstname.lastname@example.org. Whether you have deactivated the previous e-mails or not, we may still e-mail you for the following administrative purposes:
you request a password reminder, or;
we’re about to delete your account.
the website is due for scheduled maintenance.
there has been a security breach or attempted security breach on the website.
We may collect and process the following data about you:
Personal data, including your name, e-mail address, password, and data
about your usage of the Product, for example, when you last accessed your account, what courses you have taken and browsing statistics.
Any discussions you create or get involved with.
We do not collect, process, or or credit or debit card data, this is handled by PayPal and Stripe.
We do not provide your personal data to any third party. We follow generally accepted standards to protect
the personal data submitted to us, both during transmission and once it is received. If you have any
questions about the security of your personal data, you can contact us at
By default, when registering on our website, you first and last name will be listed in our users directory list which is viewable by other registered Members of the website. If you do not wish your name to be listed in this directory, please log in immediately and amend it at the Profile page.
By posting an Activity Update in the Members Homepage , any updates to you Profile (including photos, social media handles and biog, these details will be made viewable to other Members of the website. By default, you will not be registered to any Groups , but by clicking 'Join Group', your profile details will be viewable by other Members of the Group.
By default, when registering on our website, you first and last name will be listed in our users directory list which is viewable by other registered Members of the website. If you do not wish your name to be listed in this directory, please log in immediately and amend it at the Profile page or e-mail us email@example.com to remove it.
All data you provide to us through the Product is stored on our secure servers located in the United
Kingdom. Any payment transactions will be encrypted using SSL technology; all payment data is stored with
our payment processor and is never stored on our personal servers. Where you have a password which enables
you to access certain parts of the Product, you are responsible for keeping this password confidential. We
ask you not to share a password with anyone, and suggest that your change your password frequently.
Unfortunately, the transmission of data via the Internet is not completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the security of your data transmitted to the
Product; any transmission is at your own risk. Once we have received your data, we will use strict
procedures and security features to try to prevent unauthorised access.
The European Union’s General Data Protection Regulation (“GDPR”) give certain rights to applicable
individuals in relation to their personal data. Accordingly, we have implemented transparency and access
controls to help such users exercise those rights. As required under applicable law, the rights afforded to
A right of access: you have the right to obtain:
confirmation as to whether personal data concerning you is processed or not, and, if processed, to
access to such data and a copy thereof, accessible via the ‘My Data’ section of your Account
Settings in the Product.
A right to rectification: you have the right to obtain the rectification of any inaccurate personal data
concerning you. Rectification is possible via your Account Settings.
A right to erasure: in some cases, you have the right to obtain the erasure of personal data concerning
you. You can delete your account, and its associated data, via your Account Settings. After request, we
will anonymise your data such that it can not be used to identify you as an individual. However, this is
not an absolute right and Iron Palm Productions may have legal or legitimate grounds for keeping such data.
A right to restriction of processing: in some cases, you have the right to obtain restriction of the
processing of your personal data.
A right to data portability: you have the right to receive the personal data concerning you which you
have provided to us, in a structured, commonly used and machine-readable format.
A right to object to processing: you have the right to object at any time, on grounds relating to your
particular situation, to processing of personal data concerning you when such processing is based on the
legitimate interest of Iron Palm Productions. We may, however, invoke compelling legitimate grounds for
A right to report a complaint with the competent supervisory authority: you have the right to contact
the supervisory authority to complain about our personal data protection practices.
A right to give instructions concerning the use of your data after your death: as required by applicable
law, you may have the right to give us instructions concerning the use of your personal data after your
In accordance with GDPR, we provide the following information regarding its Article 6 legal bases for
personal data processing:
The performance of the contract (our Terms & Conditions) between you and us for the data processing
relating to your use of our Product;
Our legitimate business interest, more specifically, in:
collecting data regarding your general usage activities for the purpose of improving our user
requesting that you partake in Product surveys in order to better understand your needs and
providing you with customer service communications regarding your account, or any other matters
directed to customer service staff, in order to have clear and easy communication with you and to
respond to all your requests;
collecting data related to unplanned downtime or errors in the Product; and
complying with our legal obligations, such as maintaining accurate financial records.
We may disclose your personal data to third parties as follows:
If our service providers (like hosting, maintenance, market analytics, and payment service providers)
require this data to provide services to us. We require each of our service providers to agree to
maintain the confidentiality and security of your personal data.
In the event that we sell or buy any business or assets, in which case we may disclose your personal
data to the prospective seller or buyer of such business or assets.
If we, or substantially all of our assets, are acquired by a third party, in which case personal data
held by us about our customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal
obligation such as to comply with a summons, or similar legal process, or in order to enforce or apply
our agreements with you; or to protect the rights, property, or safety of Iron Palm Productions, our
customers, or others. This includes exchanging data with other companies and organisations for the
purposes of fraud protection and credit risk reduction.
The retention periods applied by Iron Palm Productions comply with applicable legislation in effect on the date
hereof, namely, for data:
relating to your account: such data will not be retained beyond your request that your account be
collected based on your consent to receive our electronic communications: we will use such data until
you delete your account, withdraw consent, or applicable law requires that such data is no longer used;
collected in the context of requests/queries: such data will be kept for the period necessary to process
and reply to such requests or queries; and
stored as session cookies, kept for a period of 12 months.
Other data will be kept as long as necessary for the purposes pursued and in compliance with our legal
obligations, including the applicable statute of limitations.
The Product may, on occasion, contain links to other websites. If you follow a link to any of these
external websites, please note that these websites have their own privacy policies and that we do not
accept any responsibility or liability for these websites or their policies. Please check these policies
before you submit any personal data to these external websites.
Our Product includes social media features, such as the Facebook Like button, and widgets, such as the
“Share This” button. These features may collect your Internet Protocol address, which page you are visiting
on our Product, and may set a cookie to enable the feature to function properly. Social media features and
widgets are hosted by a third party or hosted directly on our Product. Your interactions with these
features are governed by the privacy statement of the company providing it.
Members have the ability to post content to one or more discussions. All such members may request and
obtain removal of such posted content by contacting us at
firstname.lastname@example.org and specifically identifying the
content to be removed. Please be advised that any such removal does not ensure complete or comprehensive
removal of all traces of the content posted.
we will notify you by in-Product message, email (sent to the e-mail address specified in your account) or
by means of a notice in the Product prior to the change becoming effective. We encourage you to
periodically review this page for the latest data on our privacy practices.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a
satisfactory manner, you may contact the Information Commissioner’s Office. Questions, comments, and
The service providers or other third parties listed above to whom we may disclose your personal data may be
domiciled abroad. In such case, we require them to take, in accordance with applicable legislation, all
organisational and technical measures that permit ensuring an adequate level of protection of your personal
data, such the use of Standard Contractual Clauses approved by the European Commission.
We are responsible for the processing of personal data received, and subsequent transfers to a third party
acting as an agent on its behalf.